No Data Selling
We don't monetize your personal information by selling it to advertisers or third-party brokers.
LEGAL REFERENCE
Your Privacy Matters to Us
We handle your account details, payment information and personal data with the same care you'd expect from a brand built for Indonesia. This policy shows exactly how we...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant
How We Collect and Use Your Information
When you open an account with unibet99, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We use your data to deliver the lobby, manage your balance, send you account updates and comply with local regulations in supported regions. We never sell your personal information to third parties. Your payment
details are encrypted and stored securely. We retain your data only as long as your account is active and as required by law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your data or your account information.
Account Settings
Review and update your personal information, communication preferences and privacy settings directly from your account dashboard.
Data Request
Request a copy of your personal data or ask us to delete your account by contacting our support team with your account details.
PLATFORM TRUST SIGNALS
Why Your Data Is Safe With Us
Encryption Standard
All payment and personal data travels through industry-standard SSL encryption, the same technology banks use to protect transactions.
Secure Payment Gateway
DANA, OVO, GoPay and QRIS transactions are processed through verified payment partners with their own security certifications.
Regular Audits
We conduct regular security reviews to identify and fix potential vulnerabilities before they affect your account.
Limited Access
Only authorized team members can access your personal information, and only when needed to support your account.
Compliance Ready
Our privacy practices align with data protection standards for supported regions across Indonesia and Southeast Asia.
Transparent Logging
We track who accesses your data and when, so you can request an audit trail of your account activity anytime.
SIDE BY SIDE
How Our Privacy Approach Stands Out
Clear Language
This policy is written in plain English for Indonesia, not legal jargon that hides what we actually do with your data.
Payment Privacy
Your DANA, OVO, GoPay and QRIS details are never stored on our servers after a transaction completes.
Opt-Out Control
You control which communications you receive from us—marketing emails, account alerts, promo updates—all adjustable in settings.
Deletion Rights
Close your account and request permanent deletion of your personal data within the timeframe required by local law.
Breach Notification
If a security incident affects your data, we notify you directly and explain what happened and what steps we took.
Indonesia-First Design
Our privacy framework is built around how Indonesia players actually use payment apps and mobile accounts.
SERVICE CONTEXT
What This Policy Covers
01
Account Registration
Your name, email, phone number and identity verification details are protected under this policy and used only to maintain your account.
02
Transaction History
We keep records of your deposits and withdrawals for your account statement and to comply with financial regulations in supported regions.
03
Device Information
We collect basic device and browser data to detect fraud, prevent unauthorized access and improve your login experience.
04
Gameplay Activity
Your session history and game preferences help us personalize your lobby and ensure fair play across all our titles.
05
Communication Records
Emails, support tickets and chat logs are stored to resolve issues, answer questions and improve our customer service.
06
Cookies and Tracking
We use cookies to remember your login, track site performance and show you relevant content—all adjustable in your browser settings.
Privacy Policy Questions Answered
We retain your data for the period required by local law in supported regions, typically 5–7 years for financial records. You can request deletion sooner by contacting support, though some data may need to stay for compliance.
Yes. Log into your account and visit Settings > Privacy to view your stored data. You can also email [email protected] to request a complete data export in a readable format.
No. Payment details are processed by our verified payment partners and never stored on our systems after the transaction completes. We only keep a record that the transaction occurred.
We monitor our systems 24/7 for security threats. If a breach occurs, we notify affected users directly within 48 hours, explain what happened and outline steps we took to secure your account.
We share data only with payment processors, fraud-detection services and legal authorities when required by law. We never sell your information to advertisers or marketing companies.
Go to Account Settings > Communications to toggle promotional emails, SMS alerts and push notifications on or off. You can also unsubscribe from any marketing email with one click.
This policy applies to all unibet99 players globally, but we've written it in plain English for Indonesia and comply with data protection standards in supported regions across Southeast Asia.